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Over the past 35 years, I’ve worked on hundreds of initiatives and projects that rely on the integrity and accuracy of the data in line of business applications. These are the things I’ve learned to look for in order to judge the eventual success:
1. Is there a records or information governance manager on staff?
This indicates a value is placed on records as an asset within the company.
2. Does records management start when folders are placed in a box?
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