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Orange County Chapter of ARMA International


Working Remotely, and the Business Case for ECM



Since the 1950s, records management has made significant contributions to efficient and economical management of office space, an important component of an organization’s operating costs. The closure of offices in response to the COVID-19 pandemic has created another opportunity for records managers to contribute to cost-effective space management. With many offices empty or underutilized, government agencies, companies, and non-profit organizations are reevaluating the suitability and cost of their physical workplaces. If remote working continues, an organization can get rid of unneeded space or avoid the cost to reconfigure or expand its existing space to comply with public health requirements. For this to occur, however, remote workers must have reliable online access to the records they need to do their jobs. Enterprise content management provides that capability. This session will discuss the role of ECM as an enabling technology for remote working and a cost-effective investment for organizations that want to reduce their office footprints.

Presenter: William Saffady

William Saffady is a records management consultant, researcher, and author based in New York City. His latest books are Managing Information Risks, which was published by Rowman & Littlefield in 2020, and the fourth edition of Records and Information Management: Fundamentals of Professional Practice, which will be published by Rowman & Littlefield in May 2021. He recently completed a research report on global requirements for personnel records, which will be published soon by the ARMA International Educational Foundation. As a consultant, Dr. Saffady provides a variety of analytical services, including developing strategic plans and governance models for records management programs, conducting needs assessments and gap analysis for recordkeeping systems, preparing record retention policies and schedules, performing domestic and international legal research for record retention, developing technical specifications for procurement of records management products and services, and preparing cost calculations and justifications for specific records management projects.

This live webinar will be held on Zoom.​