OCARMA

Orange County Chapter of ARMA

What is an Information Governance Program?

A mature Information Governance structure can be used to align and coordinate all your data-focused initiatives

Helen Streck is a partner in Kaizen InfoSource LLC. Helen’s expertise in records and information management has its foundation in real world experiences forged from a career in the business that spans over 25 years. Helen has joined Kaizen InfoSource to lead and apply its unique industry resources to guide clients in all aspects of records and information management consistent with good corporate practices, ARMA’s Generally Accepted Recordkeeping Principles, records and information management compliance programs, program strategy development, development and implementation of litigation hold protocols, electronic discovery response plans and data privacy initiatives, and selection and implementation technologies to support these services.

Information Governance: Small Agency Case Study

  • How a small California public agency’s Information Governance program was updated and systematized by rewriting documentation and selecting/implementing Content Management technology.

Pilar C. McAdam, CRM, has over 35 years of experience with business support processes, including RIM governance, in the corporate, legal and public sectors. Pilar focuses on how information is created, used, and maintained, emphasizing process and system improvements that make data more useful and accessible. Currently an Information Governance partner at Kaizen InfoSource, she has previously managed records at Sheppard Mullin Richter & Hampton, the Boeing Company, and Hughes Electronics.


Accepting Reality: Outlook as a System of Record

In today’s business environment, employees live in Outlook.  Emails, attachments, tasks, calendars, notes are all in Outlook.  It is the most often searched system in litigation discovery processes and the searches for responsive material is often the highest unbudgeted cost for a company.  How do you manage all that information in a way that is reliable, repeatable, preserves the integrity of the record and is in the budget?  
Click to hear about a real-world application of Outlook tools and Kofax’ Kapow to identify, classify, find and manage records in individuals’ mailboxes in Outlook at the enterprise level with minimal disruption to day to day work.




Cheryl Young, IGP, CIP, APMD, CDIA+, CTT+ has been active in the records and information management field for over 30 years as a business process consultant, trainer, records manager, information analyst, contracts manager and project manager with specific expertise in RIM projects and Lean process analysis.  Ms. Young is an Information Governance Professional, Certified Information Professional, a certified Accounts Payable Manager (with Distinction), a Certified Document Imaging Architect+ and Certified Technical Trainer+.  Cheryl is a past Chair of the ARMA International 2004 Conference in Long Beach and is past ARMA Pacific Region Manager, encompassing California, Arizona, Nevada, Utah and Hawaii.  She is a member of the Project Management Institute, AIIM and IOFM.